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Commercial Mortgage Servicing

The Commercial Mortgage Servicing Group of Principal Real Estate Investors is focused on delivering a quality servicing experience to our clients. To do this, we make every effort to search for solutions for our clients while responding as quickly as possible. As the complexity of real estate has increased, we have developed our team to service complex transactions that include B notes, Mezzanine loans, Construction loans and bridge loans in the same manner as traditional loans. We want to utilize our experience to work with you to execute on good real estate transactions.

The following highlights the strengths that compliment our mission:
  • We are ranked "Strong" as a primary servicer by Standard & Poor's
    • This is the highest ranking they give and is based on a thorough on-site review by their team.


  • Our processing time for loan assumptions is half of the industry average for CMBS loans
    • We are extremely proud of this statistic because it showcases our commitment to responsiveness.


  • We are integrated with the real estate originations group of Principal Real Estate Investors
    • The information transfer from this teamwork gives us an edge in servicing your loan.


  • Average tenure and real estate experience is in excess of 10 years
    • This continuity is a key point in consistently being able to deliver high levels of service.


  • Our portfolio size ranks in the top 10 servicers for portfolio and CMBS servicing
    • Our portfolio includes CMBS, portfolio and non-affiliated loans.


  • We value our borrowers’ input and periodically survey all of our borrowers for ideas on how to further enhance our service
    • The results have shown that our approach to service is valued in the market.


  • We provide a borrower web-site to our clients for ease in obtaining loan information
    • We are committed to delivering information to our clients using state of the art technology.


  • We provide value-added solutions related to defeasance through a key relationship
    • Clients tell us that value-added solutions differentiate our service from others in the marketplace.


We are a servicing operation that is committed to providing a high level of service through understanding our clients’ requests and researching ways to accomplish their goals within the framework of their documents. We look forward to working with you on your next transaction!

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